| Q: | Do you offer support for your software? |
| A: | Yes, of course! We are happy to answer any questions you may have about our system, or about using it effectively.
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| Q: | How do I know which settings to pick in order to get the best signals? |
| A: | This is one of the many unique features CurrencyPicks.com offers. Every day we crunch massive amounts of data so that we can provide you with the very best settings.
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| Q: | Can I save and restore my favorite settings for each time I log back in? |
| A: | Yes you can, all it takes is the click of a button, and the next time you log in, all your charts and settings will be restored.
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| Q: | Will my computer be able to run CurrencyPicks.com? |
| A: | Unless your computer is extremely ancient, CurrencyPicks.com will run on your computer with ease. Please see our System Requirements page for further details.
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| Q: | Can I select the time-frame on my charts? |
| A: | Yes you can.
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| Q: | How many time frames are available? |
| A: | There are currently 14 time-frames to select from for charting and 10 time-frames to select from on our simulation module.
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| Q: | Does CurrencyPicks.com provide updates for its software?
If so how much do they cost? |
| A: | Yes, we provide regular, free updates for our software. The latest version is always available to clients from our Download Center.
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| Q: | How many pips do the signals generate? |
| A: | This depends on a few factors including the time-frames and currencies you prefer to trade, the volatility of the market and any optimizations may have made to the signal generation. An average day may yield anywhere from 20-200 pips.
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| Q: | How do I know when a signal has been generated? |
| A: | CurrencyPicks.com offers an array of alerting options to keep you informed and up to date. An arrow will appear on the candlestick charts indicating whether you should go long or short (at the exact time and price), audio alerts, pop-up windows, or even via email.
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| Q: | How often are signals generated with your system? |
| A: | Dependng on market condistions, an average day may yield 1-3 trade signals. If you are shorter term trader or "scalper" you may find that tweaking the strategies will be more in-line with your overall strategy.
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| Q: | Are the signals the same for all currencies and all time frames? |
| A: | No, each currency pair behaves differently at different times. CurrencyPicks.com offers unique settings for each pair, to give you the most accurate signals, no matter which currency pair(s) you trade.
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| Q: | How long have you been in business? |
| A: | We've been in business since 2001.
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| Q: | Is there any way for me to optimize my own settings, if I choose? |
| A: | Yes, there are settings you can calibrate to further personalize your software. You can then test these calibrations to see how well they work for you (pro version).
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| Q: | How many currency pairs are offered with CurrencyPicks.com? |
| A: | CurrencyPicks.com currently offers trading strategies for the EUR/USD, GBP/JPY, GBP/USD, USD/CHF, USD/JPY.
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| Q: | With other systems, the signals disappear/reappear or they do not stay where they first appeared. Is this an issue with your system? |
| A: | Absolutely not. CurrencyPicks.com maintains a trade-by-trade activity log for each strategy.
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